Page 295 - NRH FY20 Approved Budget

DEPARTMENT / DIVISION FUND
FACILITIES/CONSTRUCTION MGMT – FACILITY SERVICES FACILITIES/CONSTRUCTION MGMT
PROGRAM NAME
RENTAL PROPERTY
DESCRIPTION / MISSION
The Facility & Construction Management Department is responsible for rental property maintenance of 3 City-owned properties.
Total square footage maintained is approximately 4,500 square feet. The Facility & Construction Management Department
ensures the structural integrity and efficiency of the properties, providing a safe and functional environment for tenants.

GOALS
• To deliver projects to the customer within specified timeline and budgetary constraints. (Financial Stability)
• To coordinate with key personnel throughout the duration of a project. (Positive City Image)
• To improve property aesthetics. (Positive City Image)
• To maintain compliance with City and State building codes. (Positive City Image)

OBJECTIVES
• Review requests for maintenance with key personnel.
• Coordinate maintenance requests with Facility Services or contractors.
• Inspect properties to ensure repairs and/or maintenance is completed.
• Coordinate with compliance departments for all code-related issues.
2017-18 2018-19 2019-20
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Efficient and Effective Delivery of City Services
# Of routine general maintenance work orders 35 9 9
# Of routine plumbing work orders 19 9 9
# Of routine electrical work orders 9 6 6
# Of emergency/on call work orders 1 3 3
# Of HVAC work orders 7 3 3
# Of in-house preventive maintenance work orders 63 45 45
# Of outside contracted repair/maintenance work orders 10 9 9
# Of in-house routine work orders completed same day 42 21 21
# Of in-house routine work orders completed within 2 days or less 47 23 23
Total # of properties maintained 6 3 3
Total # of maintenance technicians 3.00 3.00 3.00
Total # of in-house maintenance work orders 71 30 30
% Of all in-house routine work orders completed same day 61.00% 75.00% 75.00%
% Of all in-house routine work orders completed within 2 days or
less 74.00% 85.00% 85.00%
% Of preventive maintenance/inspection work orders 44.00% 54.00% 54.00%
% Of contracted repair/maintenance work orders 7.00% 11.00% 11.00%
Square feet maintained per maintenance technician 3,000 sq. ft 1,500 sq. ft 1,500 sq. ft
Total square footage of properties maintained 9,000 sq. ft 4,500 sq. ft 4,500 sq. ft

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