Page 300 - NRH FY20 Approved Budget

DEPARTMENT / DIVISION FUND
FLEET SERVICES – FIRE MAINTENANCE FLEET SERVICES
PROGRAM NAME
FIRE MAINTENANCE
DESCRIPTION / MISSION
The Fire Maintenance Division is responsible for the maintenance of large fire apparatus. The division provides scheduled
preventative maintenance service and unscheduled repairs for 21 pieces of fire apparatus.

GOALS
• To ensure fire apparatus meets the Underwriters Laboratories, Inc. requirements during the annual certification testing. (Safety
and Security)
• To provide the Fire Department with the necessary equipment for performing assigned duties. (Safety and Security)
• To maintain Automotive Service Excellence Blue Seal Recognition Certification. (Safety and Security)
• To evaluate ways to reduce fire apparatus costs. (Financial Stability)

OBJECTIVES
• Perform necessary maintenance and repairs of fire apparatus prior to the annual Underwriters Laboratories Inc. testing.
• Utilize apparatus tracking board for monitoring the storage location and status of fire apparatus.
• Fire Department staff to utilize the Fire Maintenance e-mail address for reporting maintenance requests.
• Develop an aggressive preventative maintenance schedule based off oil analysis recommendations.
• Provide staff with the resources and training to achieve ASE certifications necessary for Fleet Services to maintain the
Automotive Service Excellence Blue Seal Recognition Certification.

2017-18 2018-19 2019-20
PERFORMANCE MEASURES ACTUAL REVISED ESTIMATED
Goal: Safety and Security
# Of service calls responded by staff 7 1 0 1 0
# Of service calls contracted to wrecker company 3 5 5
# Of service calls contracted to tire service company 16 15 15
# Of preventive maintenance work orders generated 79 65 70
# Of unscheduled work orders generated 443 440 450
# Of staff hours involved for service calls 14 hours 20 hours 20 hours
Total # of mechanics 2.0 1.5 2.0
Total # of vehicles and equipment maintained 22 22 23
Annual # of work orders generated 522 500 500
% Of service calls due to flat tires 73.00% 60.00% 60.00%
% Of service calls which require towing 14.00% 20.00% 20.00%
% Of preventive maintenance work orders 15.00% 13.00% 14.00%
% Of unscheduled work orders 85.00% 88.00% 90.00%
Mechanic to work order ratio 1:261 1:333 1:250
Average time per service call 2.0 hours 2.0 hours 2.00 hours
Annual total # of service calls 22 25 25

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