Page 293 - NRH FY20 Approved Budget
P. 293

DEPARTMENT / DIVISION                                     FUND
         FACILITIES/CONSTRUCTION MGMT – FACILITY SERVICES          FACILITIES/CONSTRUCTION MGMT
         PROGRAM NAME
         HVAC SERVICE / MAINTENANCE
                                                   DESCRIPTION / MISSION
          The Facility Services Division is responsible for maintaining 727 independently operated Heating, Ventilating and Air Conditioning
          (HVAC) systems for 20 City owned facilities. Through the use of an effective preventive maintenance program and employee
          training, Facility Services ensures that all City owned facilities are kept efficient, comfortable and safe for use by the public and
          City staff.


                                                           GOALS
          • To reduce the number of unscheduled HVAC work orders. (Efficient and Effective Delivery of City Services)
          • To continue use of the HVAC preventive maintenance program maximizing the life and efficiency of the equipment. (Efficient and
           Effective Delivery of City Services)
          • To continue improving the skills of the Maintenance Technicians in the field of HVAC and Generators. (Efficient and Effective
           Delivery of City Services)
          • To better educate employees on City and Departmental policies and procedures. (Efficient and Effective Delivery of City
           Services)
          • To keep job injuries at zero. (Efficient and Effective Delivery of City Services)
                                                        OBJECTIVES
          • Use TMA facility management software to ensure proper preventive maintenance of HVAC equipment.
          • Schedule a more effective routine maintenance program of HVAC equipment using TMA facility management software.
          • Cross train Maintenance Technicians in HVAC field and continue training the HVAC technician.
          • Continue to conduct staff meetings on team work and R-Spirit Core Value Program.
          • Continue to conduct staff meetings on City and Departmental policies and procedures.
          • Continue the esafety online training program.
                                                                       2017-18          2018-19         2019-20
                        PERFORMANCE MEASURES                           ACTUAL          REVISED        ESTIMATED
          Goal: Efficient and Effective Delivery of City Services
           # Of unscheduled HVAC work orders                                   270             300             300
           # Of in-house preventative maintenance work orders                            214  1,336           1,336
           # Of contracted preventive maintenance work orders                            164  1,169           1,169
           # Of contracted repair work orders                                    8              1  0            1  0
           # Of unscheduled HVAC work orders completed same day                203             225             225
           # Of unscheduled HVAC work orders completed within 2 days or
           less                                                                230             255             255
           % Of safety training complete                                    20.00%          90.00%          90.00%
           # Of employee hours off due to on the job injuries                 0.00             0.00            0.00
           Total # of facilities with HVAC equipment                            20              20              20
           Total # of HVAC technicians                                        1.00             1.00            1.00
           Total # of HVAC systems                                             727             727             727
           % Of unscheduled HVAC work orders completed same day             75.00%          75.00%          75.00%
           % Of unscheduled HVAC work orders completed within 2 days or
           less                                                             85.00%          85.00%          85.00%
           % Of work orders that are preventative maintenance               58.00%          89.00%          89.00%

























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