Page 249 - Mansfieldr FY20 Approved Budget

UTILITIES ADMINISTRATION

MISSION STATEMENT:

The mission of Utilities Administration is to direct the operations of the Utilities Division by maximizing
the use of all available equipment, staff and assets to provide the citizens with “Superior” utility service
that is second to none.

Department at a Glance

Utilities Administration is comprised of the Administration Office, Billing & Collections, and Meter
Reading & Repairs departments. It also includes GIS Services for city staff and citizens. The
Administration budget increased 16.42% due to a merit increase and the addition of two positions. The
Billing and Collections budget increased 0.5% due to a merit increase offset by reductions in contract
services and collection agency expenses. The Meter Reading and Repairs budget increased 3.70% as a
result of a merit increase, but less in capital funding than in FY 2018-2019.

Key Goals and Objectives

Goal 1
Ensure a reliable source of water is available for Mansfield both now and into the future.

Objectives:
• Participate in regional water planning groups, including but not limited to, the Tarrant Regional
Water District, COG Water Resource Council, and Region C Water Planning Group.
• Participate with the Trinity River Authority for the collection and treatment of the entire City’s
wastewater to ensure we are protecting the environment and downstream water supplies.
• Monitor and adjust water conservation messaging and activities to ensure we are reducing per
capita consumption.

Goal 2
Retain and hire highly trained and qualified staff in every function within the division.

Objectives:
• Provide funding for the development and retention of advanced operator certifications.
• Encourage participation in industry organizations to ensure the latest technologies and ideas are
evaluated and shared.
• Provide internal and external training opportunities for staff in safety, operations, and
management and leadership.

Goal 3
Ensure the financial position of the Utility Division is healthy and capable of meeting the growing
demands of the systems.

Objectives:
• Work with the Engineering Department to evaluate and develop the water and sewer CIP so that
it will meet both the needs of growth and aging infrastructure.
• Evaluate and modify the rate model as needed to ensure we are capturing the required revenue for
the system.
• Work with TRWD and TRA to stabilize system cost.

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