Page 88 - Grapevine FY20 Approved Budget

City Secretary's Office
100-103-001

Expenditures by 2016-17 2017-18 2018-19 2018-19 2019-20
Major Object Actual Actual Budget Estimate Approved

Personnel Services 291,810 314,243 332,848 318,145 347,092
Supplies 17,190 13,494 13,975 14,035 13,700
Services 50,543 142,176 93,811 75,214 92,755

Total 359,544 469,913 440,634 407,394 453,547

Objectives

- Conduct City elections in compliance with the City Charter and State law.

- Process accurate City Council actions in a timely manner.
- Maintain accurate birth and death records for City of Grapevine.
- Respond to customer requests/inquiries in a timely manner.
- Maintain accurate, easily accessible City records in compliance with adopted record retention schedules and
administrative policies; and provide guidance to City departments on Records Management

2016-17 2017-18 2018-19 2018-19 2019-20
Performance Indicators Actual Actual Budget Estimate Approved

Customer Inquiries annually 12,616 12,347 12,251 11,700 12,000
Agendas and minutes completed 77 72 75 66 70
Public Information Act (PIA) requests processed 469 433 434 430 440

PIA requests average process time (< 5 days): 86% 92% 86% 89% 89%
Birth records registered 2,430 2,206 2,267 2,300 2,100
Birth records long form - Walk in 2,714 3,100 2,681 3,650 3,200
Birth records long form - Mail 1,508 805 1,472 500 750
Birth records short form - Wlak in 494 466 461 310 400
Death records registered 561 661 572 670 650
Death records issued 193 456 219 946 500

Laserfiche workflows created 6 34 10 15 15
Laserfiche workflow processes monitored 72,760 106,522 100,000 100,000 120,000
Laserfiche forms created 9 52 35 20 20
Laserfiche form processes monitored 464 4,891 2,500 5,800 6,100
Laserfiche technical support 256 231 500 324 300

Alcoholic Beverage Permits 195 196 210 196 200
Solicitor Permits 75 62 71 74 70

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