Page 83 - Grapevine FY20 Approved Budget

City Manager - Information Technology
100-101-002

Expenditures by 2016-17 2017-18 2018-19 2018-19 2019-20
Major Object Actual Actual Budget Estimate Approved

Personnel Services 1,123,444 1,132,170 1,168,689 1,119,174 1,302,793
Supplies 48,514 65,840 53,650 48,488 42,650
Maintenance 73,622 93,122 183,000 77,407 365,627
Services 504,786 550,406 728,263 558,500 687,209
Capital Outlay 0 0 0 44,149 0

Total 1,750,367 1,841,538 2,133,602 1,847,718 2,398,279

Objectives

- Provide excellent customer service and communication to City Departments

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Provide technically competent project assistance to City Departments to ensure successful delivery of their projects

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Provide a secure voice and data network with minimal downtime and quick response times
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Keep network equipment replaced on a consistent schedule
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Keep infrastructure capacity ahead of increasing demands

2016-17 2017-18 2018-19 2018-19 2019-20
Performance Indicators Actual Actual Budget Estimate Approved

Number of work orders completed 4,150 5,433 3,600 3,600 3,600

Number of hours spent assisting 12,270 10,000 1,200 1,200 1,200
departments with their projects
Number of computers receiving a software 1,550 1,500 600 600 600
patch or service pack
Number of GIS map requests completed 502 529 200 200 200

Number of desktop computers replaced or 242 200 60 60 50
upgraded
Number of server operating system 352 375 100 100 100
upgrades, physical units replaced, physical
units added, and logical servers added
Number of LAN and Wireless units added, 31 35 20 20 20
replaced, and number of new locations
designed and implemented
Number of projects completed 70 35 10 10 10

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