Page 155 - City of Bedford FY20 Approved Budget

City of Bedford
Program Summary
FY 2019-2020

Fund: General
Department: Support Services Division: Human Resources

PROGRAM DESCRIPTION

The Human Resources Division supports City departments by developing, executing, and evaluating programs, processes and
procedures to ensure workforce maximization, retention and well-being. The Division is a business partner to the other City
departments by providing services that include recruitment and on-boarding, benefits planning and administration, compensation
planning and administration, employee relations, policy development and oversight, management coaching, employee training and
development, and legal compliance.

FY 2018-2019 HIGHLIGHTS

∗ Held Employee Benefits Fair to promote wellness.
∗ Provided Seasonal Employee Training Program to educate seasonal employees on good customer service, as well as educating
them on workplace harassment.
∗ Held employee events to promote teamwork and camaraderie City-wide to improve employee engagement: Christmas Door
Decorating Contest, Halloween Costume Contest, Chili Cook-off and Pepper Eating Contest, Employee Outrageous Games.

FY 2019-2020 DIVISIONAL GOALS
(AS RELATED TO COUNCIL STRATEGIC FOCUS AREAS)

Organizational Excellence
∗ Focus on staff training and development in order to better serve the needs of our customers.
∗ Continue to be a resource and advocate for employees in all functional HR areas.
∗ Ensure that all laws, regulations, and personnel policies are fairly and consistently applied to all employees.
∗ Continue to promote employee engagement through involvement and activities.
∗ Develop hiring and promotion processes that are selective of those who are humble, hungry and smart.

Communicate & Engage with Citizens
∗ Provide responsive service to internal and external customers.

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