Page 64 - Grapevine FY19 Operating Budget

City Secretary's Office
100-103-001

Expenditures by 2015-16 2016-17 2017-18 2017-18 2018-19
Major Object Actual Actual Budget Estimate Approved

Personnel Services 286,639 291,810 317,529 316,894 332,848
Supplies 16,440 17,190 10,680 10,659 13,975
Services 55,402 50,543 116,915 116,681 93,811

Total 358,480 359,544 445,124 444,234 440,634

Objectives

- Conduct City elections in compliance with the City Charter and State law.
- Process accurate City Council actions in a timely manner.
- Maintain accurate birth and death records for City of Grapevine.
- Respond to customer requests/inquiries in a timely manner.
- Maintain accurate, easily accessible City records in compliance with adopted record retention schedules and
administrative policies; and provide guidance to City departments on Records Management

2015-16 2016-17 2017-18 2017-18 2018-19
Performance Indicators Actual Actual Budget Estimate Approved

Customer Inquiries annually 12,445 12,616 11,921 12,293 12,251
Ordinance/Resolution 196 190 180 208 190

Agendas and minutes completed 76 77 72 75 75
Contracts processed 79 110 NA 210 200
Open records requests processed 377 469 458 443 434
Open records average process time (< 5 days): 84% 86% 85% 90% 86%
Birth records registered 2,418 2,430 2,345 2,299 2,267
Birth records long form - Walk in 2,678 2,714 2,671 2,660 2,681

Birth records long form - Mail 1,479 1,508 1,368 1,535 1,472
Birth records short form - Wlak in 712 494 408 481 461
Death records registered 555 561 545 631 572
Death records issued 217 193 186 247 219
Laserfiche workflows created NA 6 NA 10 10
Laserfiche workflow processes monitored NA 72,760 NA 91,476 100,000
Laserfiche forms created NA 9 NA 41 35
Laserfiche form processes monitored NA 464 NA 2419 2500

Laserfiche technical support NA 256 NA 450 500
Alcoholic Beverage Permits 200 195 195 204 210
Solicitor Permitsa 67 75 54 71 71
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