Page 60 - Grapevine FY19 Operating Budget

City Manager - Information Technology
100-101-002

Expenditures by 2015-16 2016-17 2017-18 2017-18 2018-19
Major Object Actual Actual Budget Estimate Approved

Personnel Services 1,044,788 1,123,444 1,163,107 1,160,781 1,168,689
Supplies 71,397 48,514 53,150 53,044 53,650
Maintenance 28,776 73,622 151,800 151,496 183,000
Services 372,145 504,786 401,720 400,917 728,263
Capital Outlay 24,318 0 0 0 0

Total 1,541,423 1,750,367 1,769,777 1,766,238 2,133,602

Objectives

- Provide excellent customer service and communication to City Departments

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Provide technically competent project assistance to City Departments to ensure successful delivery of their projects
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Provide a secure voice and data network with minimal downtime and quick response times
- Keep network equipment replaced on a consistent schedule

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Keep infrastructure capacity ahead of increasing demands

2015-16 2016-17 2017-18 2017-18 2018-19
Performance Indicators Actual Actual Budget Estimate Approved

Number of work orders completed 1,200 4,150 1,452 1,452 3,600

Number of hours spent assisting 900 12,270 1,089 1,089 1,200
departments with their projects
Number of computers receiving a software 600 1,550 726 726 600
patch or service pack
Number of GIS map requests completed 160 502 194 194 200

Number of desktop computers replaced or 40 242 48 48 60
upgraded
Number of server operating system 100 352 121 121 100
upgrades, physical units replaced, physical
units added, and logical servers added
Number of LAN and Wireless units added, 20 31 24 24 20
replaced, and number of new locations
designed and implemented
Number of projects completed - 70 10* 10* 50

* Projects established after GTG and the Project Management Office

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