Page 50 - CityofArlingtonFY26AdoptedBudget

Business Plan

Grow Our Economy Scorecard
FY 2023 FY 2024 FY 2025 FY 2026
Dept. Key Measure
Actual Actual Estimate Target
All Citizen perception that Arlington is a great
place to operate a business [annual survey] 50% 48% 65% 65%
All Citizen perception that Arlington is a great
place to work [annual survey] 52% 48% 65% 65%
OSI ROW Permits Issued 909 879 1,000 1,000
OSI ROW Complaints Investigated/Resolved 276 698 1,000 250
OSI Total Acquisitions (Real Property and
Easements) New Measure in FY 2025 50 50
PDS Turnaround time to 1st comments for
commercial construction plans within 12
business days 98% 97% 98% 95%
PDS Turnaround time for building inspections
within 24 hours 100% 100% 100% 100%
PDS Striving to provide exceptional customer
service in our permitting process by
maintaining an 80% or higher average of
“4+” rating in overall customer experience 83% 94% 90% 80%
ED Leads Generated New Measure in FY 2025 350 250
ED Leads to Prospects New Measure in FY 2025 100 25
ED Prospects to Approved Projects New Measure in FY 2025 25 10
ED Approved Project to Executed Agreement New Measure in FY 2025 25 10
ED Capital Investment of Executed Agreements New Measure in FY 2025 $100,000,000 $50,000,000
ED FTE Jobs Created and Retained by
Executed Agreements New Measure in FY 2025 1,000 250
ED Business Retention and Expansion Visits New Measure in FY 2025 100 25
ED Marketing and Recruitment-related Events
attended New Measure in FY 2025 50 10
OSI Royalties from real estate holdings $7,989,033 $2,603,948 $3,000,000 $3,000,000

FY 2026 Proposed Budget and Business Plan 44 City of Arlington, Texas