Page 117 - CityofArlingtonFY26AdoptedBudget

Business Plan

Strengthen Our Communities Scorecard (cont.)
FY 2023 FY 2024 FY 2025 FY 2026
Dept. Key Measure
Actual Actual Estimate Target
Fire 9-1-1 calls answered within 10 seconds 92% 92% 90% 90%
Fire Fire P1 and P2 (emergency) calls
dispatched within 25 seconds (average) 13.04 23.98 25.00 25.00
Fire Fires – Turnout Time Objective = 80
seconds (1:20) 0:55 0:54 0:50 1:20
Fire Emergency Medical Service – Turnout Time
Objective = 60 seconds (1:00) 0:50 0:50 0:50 1:00
Fire Other – Turnout Time Objective = 80
seconds (1:20) 0:53 0:55 0:50 1:20
Fire All Calls – Travel Time Objective = 240
seconds (4:00) 5:57 5:31 5:40 4:00
Fire Fire – Response Time Objective = 320
seconds (5:20) 5:30 5:21 5:20 5:20
Fire Emergency Medical Service – Response
Time Objective = 300 seconds (5:00) 5:31 5:16 5:15 5:00
Fire Other – Response Time Objective = 320
seconds (5:20) 6:25 5:51 5:30 5:20
Fire Police Priority 0 (emergency) calls
dispatched within 2 minutes (average) New Measure in FY 2025 60 60
Police Call Response time to priority 1 calls (From
Call is taken by Dispatch to First Unit on
Scene) 12.35 11.92 10.94 < 13.14
Police Citizen satisfaction with police services
[annual survey] 68% 72% 74% 75%
Police Unit Response Time (From First APD Unit is
dispatched to First Unit on Scene) 7.9 8.23 7.8 < 8.05
Fire Percent of Outdoor Warning Sirens
Successfully Tested 92% 62% 90% 90%
Fire Fire Prevention Business Inspections 11,349 16,000 8,300 8,300
Fire Fire Prevention Business Violations
Addressed 3,286 2,250 2,850 2,850
PDS Percent of routine food establishment
inspections completed on time 86% 96% 96% 90%
PDS Percent of non-compliant gas well site
components corrected within 2 days
following notification to operator 100% 100% 100% 100%
PWK Percent of City maintained drainage inlets
inspected compared to goal of 11,346 100% 103% 100% 100%
PWK Percent of concrete channels inspected
compared to goal of 371 100% 100% 100% 100%
Court Percent of Warrants Cleared 95.87% 92% 90% 93%
Court Municipal Court Clearance Rate 94.42% 90% 92% 95%
Court Time To Disposition within 30 days 72% 70% 70% 70%
Court Age of Active Pending Caseload 45 Days 41 days 45 days 45 Days
Court Cost per Disposition $74.23 $73.48 $74.30 $73.25
Court Reliability and Integrity of Case Files 100% 100% 100% 100%

FY 2026 Proposed Budget and Business Plan 111 City of Arlington, Texas