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Business Plan
Strengthen Our Communities Scorecard (cont.)
FY 2023 FY 2024 FY 2025 FY 2026
Dept. Key Measure
Actual Actual Estimate Target
ED Homeless encampment inspections
completed New Measure in FY 2026 1,850
Parks Number of Animal Services' volunteer hours 6,921 7,184 7,500 8,000
HR City-wide Volunteer Recruitment Expansion 66,719 62,683 66,000 66,000
LIB Volunteer service hours (increase hours by
25% = 7,000) 5,432 7,196 8,000 8,000
OSI Number of neighborhood grants awarded 8 4 4 7
OSI Amount of neighborhood grants awarded $144,620 $77,660 $61,815 $100,000
Parks Volunteer Hours 32,002 29,195 30,000 40,000
Police APD Volunteer Hours 19,244 18,721 18,882 12,000
Police Citizen Graduations for Community Based
Policing Outreach Programs 39 70 70 60
LIB Citizen satisfaction with overall library
services [annual survey] 94% 94% 95% 95%
LIB Overall Library facility satisfaction rating
(excellent) 72% 82% 80% 80%
LIB Visits per capita 3.8 2.9 3.5 3.5
LIB New Library Cards Issued (All) 13,584 14,388 15,000 15,000
LIB Percent of total registered borrowers with
account activity in the last 12 months 41% 62% 50% 50%
LIB Number of adult education students served New Measure in FY 2025 1,800 1,800
LIB Library App (MyLibro) usages New Measure in FY 2025 180,000 180,000
LIB New Library Cards Issued to Children under New Measure
18 in FY 2024 2,269 2,300 2,300
LIB Library App (MyLibro) new user profiles
created New Measure in FY 2026 3,300
LIB Library materials per capita 1.4 1.2 1.8 1.8
LIB Circulation per capita 4.76 4.3 5.5 5.5
LIB Circulation of Digital materials 348,289 412,796 330,000 330,000
LIB Circulation of Physical materials 1,526,011 1,301,786 1,361,000 1,361,000
Fire AISD Fire Academy Completion Rates 100% 90% 94% 94%
OSI Number of Arlington Urban Design Center
Projects Completed 12 14 12 12
Police Police Explorer Members 17 22 12 12
Police Hometown Recruiting Students New Measure in FY 2026 35
Parks Citizen satisfaction with quality of parks and
recreation programs and classes [annual
survey] 81% 80% 84% 90%
Parks Quality of programs and services 90% 95% 93% 95%
Parks Quality of facilities 90% 97% 95% 95%
Parks Park Operations – Routine Park New Measure
Inspection/Maintenance Hours] in FY 2024 36,125 45,000 45,000
Parks Park Operations – Graffiti New Measure
Removal/Vandalism Repair Hours in FY 2024 225 225 250
FY 2026 Proposed Budget and Business Plan 109 City of Arlington, Texas