Page 46 - BurlesonFY24AdoptedBudget
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GOAL 2
Continue to improve the efficiency and productivity of operations through the use
of technology, innovation, teamwork and continual business process improvement.
Responsible
Action Target Date
Department
Identify and launch new set of organization-wide
Lean Government projects to increase the city's
1.2.1 Customer Service on-going
ability to operate in the most efficient and
effective manner
Continue departmental key performance
indicators (KPIs) and performance measurement
1.2.2 Customer Service on-going
data that can be used to understand operational
effectiveness and guide decision making
Implement server and network infrastructure that Information
1.2.3 will provide data and functional redundancy for Technology Fourth Quarter
the city's critical applications and information (July - September 2024)
Implement new computer-aided dispatch and
1.2.4 records management system to improve Public Safety Fourth Quarter
Communications
efficiency and public safety response services (July - September 2024)
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