Page 46 - BurlesonFY24AdoptedBudget
P. 46

GOAL 2

    Continue to improve the efficiency and productivity of operations through the use
    of technology, innovation, teamwork and continual business process improvement.




                                                                        Responsible
                Action                                                                            Target Date
                                                                        Department




                Identify and launch new set of organization-wide
                Lean Government projects to increase the city's
       1.2.1                                                            Customer Service        on-going
                ability to operate in the most efficient and
                effective manner



                Continue departmental key performance
                indicators (KPIs) and performance measurement
       1.2.2                                                            Customer Service        on-going
                data that can be used to understand operational
                effectiveness and guide decision making



                Implement server and network infrastructure that        Information
       1.2.3    will provide data and functional redundancy for         Technology              Fourth Quarter
                the city's critical applications and information                                (July - September 2024)




                Implement new computer-aided dispatch and
       1.2.4    records management system to improve                    Public Safety           Fourth Quarter
                                                                        Communications
                efficiency and public safety response services                                  (July - September 2024)



































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