Page 107 - CITY OF AZLE, TEXAS

DEPARTMENT DIVISION ACCOUNT
Code Enforcement Public Services 01-524

PURPOSE STATEMENT:
The mission of the Code Enforcement Department is to contribute to a high quality of life by providing and
maintaining a sound, user-friendly system to assist persons involved in development and to protect the health,
safety, and welfare of citizens.

GOALS AND OBJECTIVES:

1. Provide prompt, friendly, and effective customer service to all customers - citizens, business owners, and
property owners.
2. Respond to calls, emails or complaints within 1 working day.
3. Conduct quality inspections upon notification of a violation, and apply consistent interpretations of zoning,
building and development ordinances.
4. Re-inspect all violations on the due date of compliance (not include weekends).
5. Strive for 96% compliance with door hangers or verbal communication with property owners.
6. Increase community awareness and education of common code violations through public information activities
(website, periodic meetings with property owners and contractors).
7. Encourage voluntary compliance for property code violations.
8. Support staff's continued professional development and ability to maintain required licenses and certifications
through professional training (Code Enforcement & Storm water Prevention).
9. Support Building Board of Adjustment (BOA) with any cases for substandard structures or appeals.

KEY POINTS OF PROPOSED BUDGET:
Personnel Services: Increase due to impact of FY 23 step increases and increased benefits costs.
Supplies: Increase for additional printing costs and uniforms for code enforcement staff.
Contractual Services: Increase for staff training and certification.

KEY INDICATORS OF PERFORMANCE: FY 21-22 FY 22-23 FY 23-24
Actual Estimate Projection
1. Respond to complaints within 1 business day 95% 95% 98%
2. Re-inspect properties on the due date of compliance 95% 95% 96%
3. Achieve Code Enforcement Officer Certification (one officer) N/A N/A 100%

City of Azle FY 2023-2024 Budget 96