Page 79 - ArlingtonFY24AdoptedBudget
P. 79

Business Plan




                                          Support Youth and Families


                       Goal 2: Create an Environment that Enables our Residents to Flourish and Grow
                                             Objective 1: Implement Support Systems
                         Project                      Performance Measure(s)                Department(s)
             SYF   DollarWise Research Grant:   Complete research and develop educational   Housing
             2.1.2  Evictions                 materials for tenants and landlords
             Summary:

             During the COVID-19 pandemic, the City received over
             $26M to assist families to remain housed when many lost
             employment due to the economic changes during the
             pandemic.  Despite having paid all past due balances,
             Housing found that judgements filed by landlords were
             not released.  This impacts the families’ ability to enter
             into a lease contract in the future and can also have a
             negative impact on their credit.

             Housing applied for a DollarWise grant through the US
             Conference of Mayors to research the frequency of
             judgments not being released, determine the cause,
             remedy the release of judgments, and develop
             educational materials for tenants and landlords to avoid
             this continuing in the future.

             Housing conducted research and a selected a sample of
             eviction cases in FY 2023 and work on this project will
             continue into FY 2024.

                                          Support Youth and Families



                       Goal 2: Create an Environment that Enables our Residents to Flourish and Grow
                                             Objective 1: Implement Support Systems
                            Project                    Performance Measure(s)              Department(s)
             SYF   Coordinate with United Way to   Number of 211 calls and referrals   Grants Management
             2.1.3  Improve 211 Outreach and       from Arlington residents
                   Referrals in Arlington
             Summary:

                                                                                        Estimated
             City staff will work with United Way Arlington (UWA) to   Milestone        Completion     Status
             improve the 211 Information and Referral hotline for
             Arlington residents.  Improvements will include:   UWA will Include 211   May 2021      Complete
                                                               Improvements in Their
                 •   increased number of providers in the 211
                    database that serve Arlington residents;   Work Plan
                 •   improved quality and accuracy of the database   City’s CDBG Agreement   June 2023
                                                               with UWA will Include
                    resources;
                 •   increased number of Arlington residents using   211 Improvement
                                                               Metrics
                    the 211 system for assistance; and
                 •   increased number of callers from Arlington   UWA Program Year    July 2024
                                                               Begins
                    receiving referral matches.                Track and Report Metrics   July 2023 –
                                                               on a Quarterly Basis   June 2024







             FY 2024 Adopted Budget and Business Plan                                        70                                                                City of Arlington, Texas
   74   75   76   77   78   79   80   81   82   83   84