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ADOPTED | BUDGET

Information Technology

Who we are

The Information Technology Department provides cost‐effective support for computer, security, audio/visual, voice, video,
and web based applications and services to all City employees and citizens. The department strives to develop, enhance,
and manage the City's enterprise network to provide high speed and dependable connectivity. The department also
promotes supporting new technology and assisting employees to mitigate new innovative applications; thereby, providing
leadership for effective strategic planning in the use of technology.

What do we do

1 Provide cybersecurity for the City infrastructure 5 Support door access & camera surveillance
2 Provide and maintain end user hardware & application support. 6 Provide reliable network connectivity &
3 Implement and support an ERP system. 7 Ensure efficiency and stability of City servers.
4 Support for all Public Safety end users & applications. 8 Provide enterprise wide email system.

Council Priorities

Quality Community Development & Revitalization Sense of Community
Efficient & Effective Transportation System Targeted Economic Development
x Safety and Security Local & Regional Leadership
x Financial Stability x Efficient & Effective Delivery of City Services
Positive City Image Goals & Measures

FY 2021‐22 Top Accomplishments

 Completed ERP financial, permit, inspections and planning, and human resources modules.

 Implemented new endpoint protection and monitoring solution against cyber‐intrusions.

 Continuing extensive education program for employees to increase their awareness for phishing emails and
limiting their exposure to providing network credentials and financial information to unscrupulous cyber

 Migrated to Office 365.

 Replaced server storage.

275 NRH | TEXAS