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ADOPTED | BUDGET

Information Technology

Top Goals and Objectives

Goal 1
Continued implementation of City's Enterprise Resource Planning (ERP) system.

Objective 1: To improve operations with a new ERP solution.
Objective 2: Ensure implementation of ERP is cost‐effective by staying within budgeted guidelines.
Objective 3: Limit city business disruption and use allocated project time efficiently.

Goal 2
Continue to improve network security against cyber‐terrorism.

Objective 1: Protect city's cyber infrastructure against explicit , external attacks by prevention methods.
Objective 2: Develop incident management and mitigating plans for an attack and damage limitation.
Objective 3: Perform consequence management via recovery/response plans in the event of an attack.

Goal 3
Continue education program for employees awareness of cyber‐terrorism.

Objective 1: Protect city's infrastructure from external attacks by providing education and awareness to
Objective 2: Meet state mandated requirements for employee training.
Goal 4
Continued support of all applications and software currently being used by city staff.

Objective 1: To support employees in delivery of city services by maintaining hardware and software. Goals & Measures
Objective 2: To provide instruction and guidance to city employees in their daily operations.

Goal 5
Upgrade Public Safety CAD/RMS infrastructure to provide high availability solution including disaster recovery.

Objective 1: Install new hardware in production and disaster recovery locations.
Objective 2: Periodic testing and evaluation of system.

276 NRH | TEXAS