Page 207 - CityofColleyvilleFY23AdoptedBudget

2.3 Effectively leverage information technology

To ensure compliance with the various employment laws, the Human Resources Department is responsible for the development
and administration of personnel policies and procedures, providing policy direction recommendations on personnel issues, and
providing personnel management support to City departments. The Personnel Manual, is a comprehensive and customized
personnel policies handbook that is designed to be a clear and understandable document by supervisors and employees. The
manual serves as a roadmap for employee conduct standards and emphasizes the expectation of employee integrity and service.
Carefully written personnel policies contribute to enhancing staff morale by clearly communicating what the City expects of its
employees and what, in turn, employees can expect from the City. Human Resources staff is responsible for development,
oversight, policy application and training of the Personnel Manual.

6. Training and Organizational Development
1.2 Develop future community leaders
2.1 Provide responsive, ef cient city services
2.2 Recruit and retain a highly-quali ed workforce
2.3 Effectively leverage information technology

Providing workplace training for employees can give a competitive edge in the marketplace, help manage risk, raise morale
among team members, increase skill level and increase employee productivity. The Human Resources Department is responsible
for development, implementation and tracking of employee and supervisor training programs that will provide ongoing learning
and training opportunities.

Performance Measures & Vital Statistics

Performance Measures FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022
Percentage turnover 14% 17.9% 10.9% 11.2% 10.7% 19.4%
(per scal year)
Percentage of annual
performance evaluations 95% 97% 98% 98% 100% 92%
completed on time
Percentage of employees
who participate in wellness 91% 94% 95% 97% 95% 93%
program
Workers' compensation
experience modi cation
factor (actual losses 0.84 0.58 0.40 0.32 0.30 0.30
compared to expected
losses)
Medical and pharmacy loss
ratio (paid claims divided 102.4% 82.7% 93.1% 88.7% 100% 179.6%
by premiums)

5-Year + Outlook
Over the next ve to ten years, the Human Resources Department will be affected by several changes that will in uence how the
City conducts business. Federal executive and legislative policies and regulations, as well as Supreme Court rulings, will continue
to affect processes and procedures within the department and the policies of the City as a whole. With constantly changing
legislation, the Human Resources Department must continue to stay abreast of these legislative and regulatory developments in
employment law.
In addition to legislation affecting compensation and other employment-related matters, the increase in health care costs has had
a large impact on how all employers manage their health plans. The administration and cost of health care bene ts with the
Patient Protection and Affordable Care Act will have a long-term impact on the organization. The changes due to the reform have
had a direct impact on the City’s health bene t decisions and will continue to affect the City’s health and prescription drug plan
offerings to employees. This trend will continue as new bene t options are emerging in the marketplace and will need to be
evaluated on how they t into the City’s business strategy.

City of Colleyville | Budget Book 2023 Page 207