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City Administration
Jerr y Ducay
City Manager
FY 2019 FY 2020 FY 2021 FY 2022 FY23
City-Wide Totals ACTUAL ACTUAL ACTUAL ACTUAL PROPOSED FY23 Changes
City Manager's Of ce 3.20 3.20 3.20 3.20 3.20
The City Manager's Of ce provides leadership and direction for City departments in the implementation of the City Council's
strategic goals, directives and policies. The City Manager's Of ce works closely with the City Council and its appointed boards,
commissions, and committees to develop, analyze and implement policy direction. The City Manager's Of ce is responsible for the
oversight and direction of all services and programs delivered to the community, its citizens and visitors. Speci cally, the City
Manager’s Of ce is responsible for working with the community and stakeholders in the formation of policy recommendations for
City Council consideration, establishing direction and expectations for service delivery by all City employees, developing,
implementing and monitoring the City’s budget and capital improvement programs, coordinating the City’s strategic and
performance management system, coordinating and implementing administrative procedures, maintaining effective
intergovernmental relationships, responding to citizen requests, and coordinating and maintaining franchise agreements.
Core Ser vices
The City Manager’s Of ce is responsible for the following core services:
1. Provide leadership, direction, and oversight of all programs and services based on City Council policies
1.4 Communicate thoroughly and strategically
6.2 Ensure clarity of City Council and staff roles and responsibilities
The City Manager's Of ce provides leadership and direction for City departments in the implementation of the City Council's goals,
directives and policies. Speci cally, the City Manager’s Of ce is responsible for supervising every city department and establishing
direction and expectations for service delivery by all City employees.
2. Direct the City’s strategic management system and evaluate programs and services for alignment
1.4 Communicate thoroughly and strategically
6.2 Ensure clarity of City Council and staff roles and responsibilities
6.3 Foster our shared values
The City’s Strategic Plan contains strategies and objectives that further the goals of the City Council and the community. The City’s
Manager’s Of ce works to ensure that programs and services align with those strategies and objectives through a comprehensive
business planning process that coincides with the budget preparation process each year. Success and progress are also measured
through quarterly performance reports and dashboards that are submitted to City Council. The strategic management system
also includes a biennial citizen survey, to obtain important input on where staff’s focus should be and how well we are delivering
programs and services. In addition, a biennial employee engagement survey is conducted through Gallup to gauge employee
City of Colleyville | Budget Book 2023 Page 153