Page 252 - City of Mansfield FY22 Operarting Budget

Measurable Outcomes:
• 100% Billing of Accounts.
• Maintain Positive Customer Experience Rating in the Portal.
• Full Implementation of ERP as it relates to Utilities.

Administration Actual Actual Budget Budget % Change
Summary 2018-2019 2019-2020 2020-2021 2021-2022 2021-2022

Personnel Services $ 1,112,636 $ 1,622,957 $ 1,304,349 $ 1,267,742 -2.81%

Operations 223,575 205,425 286,367 249,363 -12.92%

Capital - - - -

Total $ 1,336,211 $ 1,828,382 $ 1,590,717 $ 1,517,105 -4.63%

Billing & Collections Actual Actual Budget Budget % Change
Summary 2018-2019 2019-2020 2020-2021 2021-2022 2021-2022
Personnel Services $ 693,071 $ 730,177 $ 693,935 $ 690,265 -0.53%

Operations 250,352 259,124 275,070 295,956 7.59%

Capital - - - -

Total $ 943,423 $ 989,301 $ 969,006 $ 986,221 1.78%
Meter Reading & Repair Actual Actual Budget Budget % Change
Summary 2018-2019 2019-2020 2020-2021 2021-2022 2021-2022
Personnel Services $ 545,540 $ 622,091 $ 619,661 $ 641,511 3.53%

Operations 299,457 919,784 380,944 391,013 2.64%

Capital 101,716 157,170 125,440 184,275 46.90%
Total $ 946,713 $ 1,699,045 $ 1,126,045 $ 1,216,799 8.06%

Administration 2019-2020 2020-2021 2021-2022 2021-2022
Full Time Equivilent Positions Budget Budget Budget Change
Deputy City Manager 1 1 0 -1
Director of Utility Operations 1 1 1
Assistant Director of Utilities 1 1 1
Budget Administrator 1 1 1
Administrative Assistant 2 2 1 -1
GIS Coordinator 1 1 1
GIS Technician 1 1 1
Safety Officer - - 1 1
Utility Projects Engineer - - 1 1
Total 8 8 8 0
Billing & Collections 2019-2020 2020-2021 2021-2022 2021-2022
Full Time Equivilent Positions Budget Budget Budget Change
Billing Supervisor 1 1 1
Senior Billing Clerk 1 1 1
Billing Clerk 1 1 1
Customer Service Representative 2 2 2
Cashier 1 1 1
Receptionist 1 1 1
Total 7 7 7 0

Meter Reading & Repair 2019-2020 2020-2021 2021-2022 2021-2022
Full Time Equivilent Positions Budget Budget Budget Change
Meter Crew Leader 1 1 1
Meter Techncian 2 2 2
Meter Reader 2 2 2
Data Entry Clerk 1 1 1
Administrative Assistant 1 1 1
Total 7 7 7 0

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