Page 242 - City of Mansfield FY22 Operarting Budget

Performance Measures
Actual Actual Budget Budget
Street Maintenance 2018/2019 2019/2020 2020/2021 2021/2022
Demand
Work Orders Completed 265 271 450 2,814
Service Area (Square Miles) 36.69 36.69 36.72 36.72
Workload
Streets Maintained (Lane Miles) 623 622 635 655
Streets Maintained-Concrete (Lane Miles) 497 500 509 530
Streets Maintained-Asphalt (Lane Miles) 126 122 126 123
Productivity
Concrete Work Orders Completed* 108 134 140 150
Asphalt Work Orders Completed* 10 15 10 10
Pothole Repair Work Orders Completed 92 14 100 250
Sidewalk Work Orders Completed 78 69 100 114
Misc. Work Orders Completed 135 39 135 40
Effectiveness
% of Work Orders Completed with 15 days 90% 90% 90% 90%
Pavement Condition Index 76.3 N/A 70 70

*Does not include contractor work

Actual Actual Budget Budget
Traffic Operations 2018/2019 2019/2020 2020/2021 2021/2022
Demand
Work Orders Completed 1,163 933 1,250 1,070

Service Area 37 37 37 37

Workload
Traffic Signals Maintained 49 46 53 53

School Flashers Maintained 64 64 72 72
Productivity - Work Orders - Completed
Traffic Signal 165 212 200 225
School Flasher 16 19 30 36

Streetlight 434 316 450 325

Guardrail Repair 6 6 8 8

Line of Sight 27 24 20 20
Graffiti 5 6 10 6

Traffic Signs 510 350 500 450
Service Calls answered within 24 hours 100% 100% 100% 100%
Effectiveness
Service Calls answered within 24 hours 100% 100% 100% 100%
% of Work Orders Completed with 3 days 100% 100% 100% 100%

Measurable Outcomes:
• Work Orders completed within 3 days for traffic operations, 15 days for street repair service calls.
• Reduction in staff turnover rate for those who are past the probationary period.
• PCI Index (reported every 3 to 4 years).

241