Page 312 - Hurst Adopted FY22 Budget
P. 312

APPROVED FISCAL YEAR 2022 BUDGET
          performance measures








































                                                                 2020 Actual    2021 Estimate  2022 Projected
                                                            Input

               Computing Equipment Supported                         389             500             600
               Servers Supported                                      55             55              53

               Major Software Systems Supported                       15             15              15
               Email Boxes Supported                                 500             475             485
                                                     Workload/Output

               Completed Work Order                                  1038           2000            2000
               PC’s Replaced                                          75             75              75

               MDC’s Replaced                                         6               6               6
               Email’s Processed                                   3 Million      2.5 Million      3 Million
               IPS Alerts                                           919,299       1,985,832       2,500,000
                                                        Effectiveness

               Network Uptime                                       99.9%            97%            99.9%

               Email Threats Blocked                              1.5 Million    1.25 Million     1.5 Million
                                                         Efficiencies
               Percentage of Work Orders completed within 24 hours    73%            65%             70%






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