Page 312 - Hurst Adopted FY22 Budget
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APPROVED FISCAL YEAR 2022 BUDGET
performance measures
2020 Actual 2021 Estimate 2022 Projected
Input
Computing Equipment Supported 389 500 600
Servers Supported 55 55 53
Major Software Systems Supported 15 15 15
Email Boxes Supported 500 475 485
Workload/Output
Completed Work Order 1038 2000 2000
PC’s Replaced 75 75 75
MDC’s Replaced 6 6 6
Email’s Processed 3 Million 2.5 Million 3 Million
IPS Alerts 919,299 1,985,832 2,500,000
Effectiveness
Network Uptime 99.9% 97% 99.9%
Email Threats Blocked 1.5 Million 1.25 Million 1.5 Million
Efficiencies
Percentage of Work Orders completed within 24 hours 73% 65% 70%
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