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General Fund
SUMMARY OF SERVICES AND PERFORMANCE MEASURES
FY20 FY21 FY22
Key Measures Actual Estimated Target Desired Level
Directions Home Program
Directions Home is a city program aimed at making homelessness rare, short term and non-recurring.
Percentage of PSH clients who are housed within 60 90% 99% 90% 95%
days
Percentage of RRH clients who increase income at 74% 69% 70% 80%
program exit
Percentage of RRH clients who are housed within 30 97% 92% 90% 95%
days
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