Page 124 - FortWorthFY22AdoptedBudget

General Fund

SUMMARY OF SERVICES AND PERFORMANCE MEASURES

FY20 FY21 FY22
Key Measures Actual Estimated Target Desired Level

Employee Health & Well-Being

Administers self-insured plans for medical and worker compensation benefits offered to City employees, retirees, and their eligible
spouses and/or dependents this includes an Employee/Retiree Wellness Program, and Occupational Health & Safety Program.

90% of health plan members complete all 3 Virgin Pulse 90% 90% 90% 90%
requirements.
9% utilization of the Employee Assistance Program. 9% 9% 11% 11%

Employee Relations/Labor Relations
The Employee Relations Section conducts neutral investigations of disciplinary appeals and complaints based on discrimination and
retaliation, coordinates defense of unemployment insurance claims, administers the EthicsPoint hotline, conducts training for new
employees, Human Resources Coordinators and Medical Records Custodians across the organization, and provides guidance on and
updates the City’s Personnel Rules and Regulations.
90% of Step 1b disciplinary appeal decisions are issued 90% 90% 90% 90%
within 25 business days.
% of employee satisfaction surveys will indicate they 85 85% 85% 85%
are satisfied with the FMLA/ADA vendor's services.
95% of Civil Service discipline documents scanned into 100% 100% 100% 100%
LaserFiche within 1 business day of receipt.
Employee complaint investigations will be completed
within 60 calendar days – NEW Effective 10/1/2020 100% 100% 100% 100%

Classification & Compensation/Civil Service Testing
The division provides professional research and recommendations regarding inquiries on the proper classification and compensation
levels of the City’s workforce in accordance with local, state, and federal guidelines. These activities include but are not limited to
administration of all CFW compensation plans, job analysis, and job classification validation studies to ensure internal/external market
equity.
Complete 90% of Classification Action Requests
(CARs) within 60 days. 90% 90% 90% 90%

Average annual employee turnover rate. Less than Prior Year Less than Prior Year Less than Prior Year Less than Prior Year

99% of promotional Police & Fire exam questions are 99% 99% 99% 99%
upheld.

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