Page 110 - FortWorthFY22AdoptedBudget
P. 110

General Fund



            SUMMARY OF SERVICES AND PERFORMANCE MEASURES

                                                          FY20           FY21            FY22
            Key Measures                                 Actual        Estimated        Target      Desired Level
            Permitting Activities
               To ensure the safety of residents, businesses, and visitors in the City of Fort Worth by assisting developers, contractors, and engineers
               to build safe buildings that comply with the City’s adopted building codes, zoning, and gas drilling ordinances through plan review and
               inspection services.
            % of initial commercial plan reviews completed within 7
            working days                                   85%            68%            95%            95%

            Development Support Services
               Assist residents, developers, contractors, engineers and architects, navigate the permitting, registration and licensing activities required
               by adopted City ordinances.
            Achieve 90% satisfied or highly satisfied on customer   80%   74%            90%            90%
            service surveys

            Development Facilitation
               To provide developers with guidance and the assistance and special handling necessary to plan and then navigate development
               projects through the City's various development review and entitlement processes in the most effective and expeditious manner possible
            # of Facilitated Projects                      111            106            110             110


            Land Use And Design

               Provide advice to city officials and customers on land use and design policies and standards in accordance with the Comprehensive
               Plan, city ordinances, and state law.
            80% of City Council zoning decisions are consistent   82%     72%            80%            80%
            with Comprehensive Plan.  Measure ID:328861


            Infrastructure Plan And Review Center
               Infrastructure Plan Review Center (IPRC), reviews development infrastructure plans for compliance with city standards in a flexible,
               timely and predictable manner.  The IPRC team focuses on safety (compliance with standards) and delivering an exceptional customer
               experience.
            Percent (%) of plan reviews completed within in 14 days  99%  100%           95%            95%



























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