Page 110 - FortWorthFY22AdoptedBudget
P. 110
General Fund
SUMMARY OF SERVICES AND PERFORMANCE MEASURES
FY20 FY21 FY22
Key Measures Actual Estimated Target Desired Level
Permitting Activities
To ensure the safety of residents, businesses, and visitors in the City of Fort Worth by assisting developers, contractors, and engineers
to build safe buildings that comply with the City’s adopted building codes, zoning, and gas drilling ordinances through plan review and
inspection services.
% of initial commercial plan reviews completed within 7
working days 85% 68% 95% 95%
Development Support Services
Assist residents, developers, contractors, engineers and architects, navigate the permitting, registration and licensing activities required
by adopted City ordinances.
Achieve 90% satisfied or highly satisfied on customer 80% 74% 90% 90%
service surveys
Development Facilitation
To provide developers with guidance and the assistance and special handling necessary to plan and then navigate development
projects through the City's various development review and entitlement processes in the most effective and expeditious manner possible
# of Facilitated Projects 111 106 110 110
Land Use And Design
Provide advice to city officials and customers on land use and design policies and standards in accordance with the Comprehensive
Plan, city ordinances, and state law.
80% of City Council zoning decisions are consistent 82% 72% 80% 80%
with Comprehensive Plan. Measure ID:328861
Infrastructure Plan And Review Center
Infrastructure Plan Review Center (IPRC), reviews development infrastructure plans for compliance with city standards in a flexible,
timely and predictable manner. The IPRC team focuses on safety (compliance with standards) and delivering an exceptional customer
experience.
Percent (%) of plan reviews completed within in 14 days 99% 100% 95% 95%
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