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Business Plan                                         Return to Table of Contents
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                                                      Build Unity

                                Goal 1: Implement Strategies to Eliminate Racism and Other
                                 Forms of Discrimination and to Advance Unity in Arlington
                                             Objective 1:  Address General Disparities
                           Project                    Performance Measure(s)              Department(s)
             BU    Unity Council Recommendation –   Launch pilot and monitor use   Office of Strategic Initiatives
             1.1.3  Via Reduced Fare Pilot Program
             Summary:
                                                                     Milestone         Estimated     Actual
             This item supports the Council's "Enhancing Regional                      Completion   Completion
             Mobility" priority and the Unity Council’s       Launch Nonprofit        Mar. 2021    Mar. 2021
             recommendations by improving affordability on the   Partnership
             Via On‐Demand Rideshare service.                 Design Reduced Fare Pilot  Winter 2022
                                                              Launch Reduced Fare     Spring 2022
             The Unity Council Report recommended a free or   Pilot
             reduced fare pilot program on the Via rideshare
                                                              Assess Nonprofit        Spring 2023
             service in several sections. Per this recommendation,   Partnership and Reduced
             the City is working with Arlington nonprofit     Fare Pilot
             organizations to provide promo codes for free rides on
                                                              Report to Council       Summer
             Via, which the nonprofit partners can distribute as
                                                                                      2023
             needed to their clients. Additionally, pending City
             Council approval, a one‐year pilot program is being
             launched that will offer free rides for children under   Pilot Program Ridership Compared to
             13 who ride with a fare‐paying adult and reduced fares        Standard Via Ridership
             for the following populations: low‐income residents,
             children aged 13‐18, seniors 65 and over, people with    300,000
             disabilities, and veterans. Riders will apply with proof
             of eligibility to receive a promo code that will provide    200,000
             a $2 reduced fare. Regular Via fares range from $3‐$5
             per person per trip, depending on distance.       100,000

             Socio‐economic and demographic data on riders           ‐
             enrolled in the pilot will be collected and analyzed.       1st Qtr  2nd Qtr   3rd Qtr  4th Qtr
             Enrollment and rides taken as part of the pilot               Free/Reduced Fare Ridership
             program will also be analyzed and reported to Council.
                                                                           Via Standard Fare Ridership



























             FY 2022 Adopted Budget and Business Plan                                        25                                                                City of Arlington, Texas
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