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Business Plan Return to Table of Contents
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The Strategic Planning team is responsible for long-range planning efforts
including transportation, corridor, and area planning; neighborhood
engagement; and special projects. Area, Corridor, and Transportation
initiatives include traditional planning efforts, such as the city’s Comprehensive
Plan, the Downtown Master Plan, and the Thoroughfare Development Plan.
Strategic Planning also manages innovative transportation pilot programs such
as the Via Rideshare program and efforts related to autonomous vehicles,
such as the RAPID program. Neighborhood engagement includes the
Neighborhood Matching Grant program, the Block Party Trailer, and the
Arlington Home Improvement Incentive Program among other efforts. The Strategic Planning team also manages the Arlington
Urban Design Center, a partnership intern program with UT Arlington, and serves as the staff liaison for the Landmark
Preservation Commission.

The Research and Analytics Groupv works towards the efficient and transparent use of data to provide timely and effective
analytical support to City programs, services, and its citizens. This team is responsible for the growing and maintaining the Open
Arlington data portal, which serves as a central clearinghouse for accessing, visualizing, and interacting with public open data
sets. The R&A team also produces quarterly and annual city Development Profiles and manages initiatives such as the What
Works Cities Certification Program, which aims to provide cities with a roadmap for data-driven decision making. In 2020,
Arlington became one of only 9 cities in the country to obtain Gold Level
Certification through the What Works Cities Program.

The Grants Management team administers federal grants including
Community Development Block Grants, HOME Investment Partnerships
Program, and the Emergency Solutions Grant. This team works closely
with the community, local area non-profit organizations, the Arlington
Housing Authority, and other city departments to increase the quality of life
in the City’s low- to moderate-income areas. Grants Management is also
the lead team for the City’s Annual Homeownership Fair.

Arlington Water Utilities provides safe, high-quality drinking water to Arlington’s more than 390,000 residents, 14 million
yearly visitors, and thousands of people served by the department’s wholesale water customers in Tarrant County. Arlington
operates two water treatment plants with a combined daily production capacity of 172.5 million gallons per-day. The department
is responsible for the maintenance and operation of more than 1,200 miles of sanitary sewer main and more than 1,400 miles
of water main.

Arlington Water is made up of seven divisions – Customer Care and Business
Services, Operations, Treatment, Engineering and Support Services,
Administration, Financial Services, and Communications. Some key tasks for
the department include forecasting financial needs for rate setting, water
treatment, water and sewer line construction and maintenance, and water
conservation initiatives. As
part of an ongoing initiative,
the department has replaced
more than three-quarters of
the water meters in Arlington
homes and businesses with remotely read water meters, which improve meter
accuracy and customer service. The department also launched its Know Your
H2O website, which provides customers with remote read meters access to their
hourly water usage totals, high usage alerts and continuous usage alerts. In
2020, the department also started two major construction projects to optimize
water treatment processes. At a combined cost of more than $33 million, the

FY 2022 Adopted Budget and Business Plan 21 City of Arlington, Texas