Page 220 - Watauga FY21 Budget

WATER AND SEWER FUND

DEPARTMENT: ADMINISTRATION
DIVISION / ACTIVITY: INFORMATION TECHNOLOGY – FUND 40-050
LOCATION: HOURS OF OPERATION:
7105 Whitley Road Monday – Friday 8:00 A.M. – 5:00 P.M.
Watauga, Texas 76148 Continuous on-call service.
Phone Number: 817-514-5824
MISSION / PROGRAMS / SERVICES:
Mission: To provide for the operations and development of the City through the implementation and
support of cost effective technologies which enhance the efficiencies of City staff while facilitating
effective information flow between the City and its citizens.

Programs and Services:
x Networking, Hardware and Software, Telecommunications, Web Site, Cable Channel,
Audio/Video, Building Security and Technical Support and Public Information.

FY2019-2020 HIGHLIGHTS / ACHIEVEMENTS:
x Improved Backup Server Storage
x Implemented TLS Security for Email
x Updated Library Patron Network to Windows 10
x Upgraded Council A/V Equipment
x Converted Fiber Connection to NRH
x Replaced Code Devices
x Replace Fire Apparatus Devices
x Finished PD Security Camera
x Recreation Security Camera
x Phone System Replacement
x State of the City
x Responded to COVID-19, Configured Work From Home
x Civic Rec Implementation
x Cybersecurity Training City-wide

FY2020-2021 GOALS/ OBJECTIVES:
x PC Replacements
x Office 365 or Other
x Reduce Costs Related to MyGov and DocuNav
x Maintain CJIS Compliance
x Minimize Expenditures Wherever Possible

MAJOR BUDGETARY ISSUES AND OPERATIONAL TRENDS:
x Software Maintenance continues to Increase
x PCs City-Wide are now approaching 7 years in age. Supporting system may become difficult as
systems begin to fail
x Office Software is over 10 years old and poses security issue
x Security Concerns as Cyberattacks continue to increase
x Functional Operations may be impacted by reduced revenues, hard to cut much more from
budget and maintain services

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