Page 36 - N. Richland Hills General Budget

BUDGET OVERVIEW

City of North Richland Hills Core Values – R-SPIRIT

As a supplement to these goals, the City Council established a set of core organizational values
and assigned specific meaning to each value to inspire City employees to strive toward
excellence in the provision of services to the City’s citizens. These core values are:

1. Respect
• Treating others in a courteous, fair and equitable manner
• Valuing differences: points of view, style
• Honoring the organization’s chain of command
• Acknowledging successes and the contribution of others
• Following up with feedback

2. Service
• Providing services to our community and others
• Solving problems
• Helping the customer to understand
• Sensitive to the needs and feelings of others
• Taking action, providing a timely response

3. Productivity
• Producing results, completing projects on time, at or under budget
• Planning work activities to achieve goals
• Meeting or exceeding job standards and expectations
• Looking for ways to be more productive while being cost effective

4. Integrity
• Honest communication
• Being trustworthy
• Following through on commitments
• Acting with high professional, moral and ethical standards
• Supporting the City of North Richland Hills goals, values and decisions

5. Responsibility
• Being knowledgeable and skilled in your job
• Holding yourself and others accountable for actions and results
• Being loyal and taking ownership in the City goals, values, services and
departmental work program
• Taking pride in your work
• Willingness to take command and initiative when appropriate

6. Innovation
• Looking for better ways to do your job
• Willingness to learn
• Being open to new ideas, new approaches
• Willingness to take reasonable risks
• Thinking creatively and evaluating options

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