Page 203 - N. Richland Hills General Budget
P. 203
City Secretary
Top Performance Metrics
FY17/18 FY18/19 FY19/20 Target /
Performance Metric
Actual Actual Esimate Goal
Total Permits Issued (Workload) 542 566 588 588
Total Open Records Requests (Workload) 405 619 675 675
Processed and Scanned City Records (# of pages)
24,118 23,588 24,000 24,000
(Efficiency/Productivity)
Successful Election = #0 complaints filed with Secretary
0 0 0 0
of State (Outcome)
Board and Commission Satisfaction = Reapplied for
60% 68% 70% 80%
Council appointment (Outcome)
Notes:
199
