Page 202 - N. Richland Hills General Budget

City Secretary

Top Goals and Objectives

Goal 1
Update Records Management Policy/Program to include an Email Policy, decentralized filing
procedures for departments to assist departments in knowing the records they have & assisting
them in adhearing to retention requirements for their records. This will include a departmental
source document listing, required forms & providing ongoing training for departments.

Objective Ensure departments are complying with state records retention requirements
Objective Ease of access to departmental records
Objective Reduce legal risk

Goal 2
Create an online form for Board and Commission Applications to streamline the process for
applicants who are interested in serving our city.

Objective Workflow
Objective Retention
Objective Automatic notification

Goal 3
With the assistance of IT, create a Public Records Portal in Laserfiche for staff access and research of
city records.

Objective Ease of access
Objective Convenience
Objective User friendly

Goal 4
Complete integration of Police Department and Municipal Court to the online Public Information
Request Portal (GovQa/WebQa) to include enduser and administration training and reporting.

Objective Ensure compliance with State law
Objective One stop shop for requestor
Objective Ease of managing requests for public information for staff

Goal 5
Offer quarterly Public Information Act and or Records Management Lunch and Learns and
supplemental FAQ's.

Objective Ensure State compliance with PIA and Local Government Records Act
Objective Mitigate legal risk
Objective Reduce space/cost for physical records and e‐records storage

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