Page 140 - Keller Budget FY21

COMMUNITY DEVELOPMENT DEPARTMENT
PLANNING & ZONING DIVISION (100-200-01)

DEPARTMENT/DIVISION OBJECTIVES:
1. Improve response time to initial inquiries by utilizing a planning technician and streamlining/simplifying our process for the
citizens and development community.
2. Continue 6-month benchmark reviews of the DRC process to pinpoint deficiencies and make appropriate modifications to
reduce application submittal/review/permit/final construction inspection times.
3. Provide project management for all development applications; planners will oversee development applications from initial
submission through the release of the Certificate of Occupancy (C/O). Single point of contact will improve efficiency of
communication and ensure all aspects/City requirements are being met throughout entire development process.
4. Provide project management assistance for Special Projects. Staff will assist with OTK East Public Improvements Project for
design phase with public and consultant. Other projects include UDC Text Amendments, Thoroughfare Plan update, Town
Center zoning requirements, Tree Ordinance revisions (to include conservation developments), and Performance Bonds and
Public Improvement Districts (PIDs).
5. Amend Tree Ordinance to avoid mitigation on private lots (and consequent enforcement issues). Provide education for and
better communication with developers at initiation of project for all things related to tree protection and mitigation to reduce the
number of violations/citations. Improve on tree inspection/enforcement for new developments by working closely with Code
Enforcement.
6. Update Department's webpage to provide easy-to-find answers to commonly asked questions related to development
processes and practices. Complete new DRC development packet to improve knowledge of all steps in process.
7. Provide same level of support and offer improvements to Zoning Board of Adjustment (ZBA) application process as staff does
for P & Z Commission-related items.
8. Promote the City by applying for planning and development awards for special districts (Town Center, OTK West/East).

SERVICE LEVEL ANALYSIS:
FY 2020-21
FY 2018-19 FY 2019-20 FY 2019-20 Adopted
SERVICES PROVIDED Actual Budget YE Proj. Budget
Planning and Zoning Commission (P & Z)
Meetings 20 22 20 20
Plat applications (all types) reviewed 32 35 35 35
Zoning Change requests (straight and
PDs) reviewed 4 1 0 5 5
Future Land Use Plan Amendments
requests and inquiries 0 0 3 3
Site Plans reviewed 16 25 30 30
Specific Use Permits (SUP) reviewed 23 30 25 25
UDC Variances reviewed 17 25 10 10
Tree Appeals reviewed 4 3 5 5
Site Finals 18 25 20 20
Sign Permits reviewed 238 250 225 225
DRC Meetings 47 48 60 60
Capital Improvements Advisory Committee 2 2 2 2
(CIAC) Meetings
Zoning Board of Adjustments (ZBA)
Regular & Special Meetings 3 1 0 3 3

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