Page 122 - Hurst Budget FY21
P. 122

CITY OF HURST


           GENERAL FUND                           PUBLIC SERVICES               0103 PUBLIC INFORMATION



                    Explore additional cost savings and efficiencies through electronic processes.





               GOALS, OBJECTIVES & PERFORMANCE MEASURES

               Council Priorities:

               ☐Public Safety                    ☒Innovation
               ☒Economic Vitality                ☒Redevelopment
               ☐Infrastructure                   ☒Leadership

               Goals:
                      Support internal and external customers by serving as a repository of information.
                      Continue to evaluate and enhance public service delivery by building cooperative
                       partnerships and working relationships.
                      Deliver customer service “The Hurst Way” to ensure exceptional public service delivery
                       with a financial sustainability and customer service focus.
                      Continue to maintain and improve programs and service to meet the changing need of
                       our community and customer base.

               Objectives:


                      Conduct joint elections with other local jurisdictions, through Tarrant County, for cost
                       efficiency and customer convenience.
                      Maintain certification and training to meet statutory and regulatory requirements.
                      Monitor department web page to ensure current and relevant information.
                      Publicize meetings and city events.
                      Continue enhancement of records management program.









                                           PERFORMANCE MEASURES


                 Input:                                  PY Actual         CY Estimate          Projected


                 Full time staff (FTEs)                       3                  3                   3

                 Part time staff                              3                  3                   3
                 Workload/Output:






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