Page 118 - Hurst Budget FY21

CITY OF HURST

GENERAL FUND PUBLIC SERVICES 0102 JUDICIAL

 Continue to utilize existing resources to locate defendants (financial sustainability).
 Increase new health restrictions as per OCA and CDC (public safety and customer
services).
 Implement video dockets.

GOALS, OBJECTIVES & PERFORMANCE MEASURES

Council Priorities:

☒Public Safety ☒Innovation
☒Economic Vitality ☐Redevelopment
☐Infrastructure ☒Leadership

Goals:
 Encourage all clerks to become certified and cross trained.
 Continue to enhance and evaluate public service while responding to the needs of our
customers both internally and externally.
 Continue to find resources that will develop and assist clerks with supervisory and
leadership initiatives.

Objectives:

 Maintain a reasonable case clearance rate each year to prevent additional backlog of
cases (financial sustainability).
 Utilize volunteers to input information for marshals so they have more time in the field
(teamwork and customer service).
 Work with incode (court software) developing more online options and interactions for
the most efficient and effective online experience for our customers (innovation financial
sustainability and customer service).
 Continue to work with judge and prosecutor on efficient processes in and out of the
courtroom (customer service).
 Maintain health and safety for the public as well as employees (public safety and
customer services.

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