Page 72 - Haltom City Budget FY21

CITY OF HALTOM CITY aNNUAL BUDGET, FY2021 GENERAL FUND

INFORMATION TECHNOLOGY SERVICES

Mission Statement

IT Services is dedicated to providing secure, consistent, and reliable technological resources for
the staff and community of Haltom City, Texas.

Accomplishments of FY2020

◊ Replaced antiquated city phone system with updated Voice over IP phone system that is scalable
to meet the city needs
◊ Updated Windows 7 computers and laptops to Windows 10 at all city locations
◊ Replaced primary data line at City Hall to 500 MB from 150 MB at same cost
◊ Added 10 GIG connection from City Hall to PD for better transfer of video to state and county
agencies
◊ Replaced redundant City Hall data line from 40 MB to 100 MB at lower cost.
◊ Finished migration of production servers running Server 2008 to Server 2016 and Server 2019
◊ Migrated 3 production hypervisors to 2019 Datacenter to decrease licensing cost for production
virtual servers
◊ Migrated INCODE to 2016 production server
◊ Replaced end of life network switches and implemented more secure network switches that are
designed to be in the environment the city has established
◊ Continued data backup separations in datacenter locations
◊ Added full video surveillance coverage at PD inside and outside
◊ Replaced out of support camera surveillance server with new server and increased the storage
capabilities.
◊ Moved all public safety vehicles to new VPN NetMotion platform that is more secure and designed
for public safety vehicles
◊ Retired old Cisco VPN platform to new platform that is part of the updated network infrastructure
◊ Added redundant data circuits to Public Works, FD2, FD3, and Animal Shelter
◊ Added SolarWinds Network Monitoring System for early detection of outages throughout the city
network
◊ Replaced IT ticketing system with more robust system so end users can get updates on ticket
status
◊ Finished desktop PC refresh to establish a best practice in PC lifecycle
◊ Started redesign of website, to be completed late 2020 or early 2021
◊ Implemented NIXLE notification system
◊ Moved streaming of City Council meetings to Vimeo platform for easy public access
◊ Launched COVID-19 specific web pages for the public to use as a resource

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