Page 75 - Grapevine Budget FY21

FY 2020-21 APPROVED OPERATING BUDGET
GENERAL FUND - CITY MANAGER
INFORMATION TECHNOLOGY DIVISION SUMMARY
100-101-002

2017-18 2018-19 2019-20 2019-20 2020-21
EXPENDITURES BY OBJECT Actual Actual Budget Estimate Approved

Personnel 1,132,170 1,169,838 1,302,793 1,161,263 1,355,648
Supplies 65,841 48,488 42,650 30,214 37,100
Maintenance 93,122 77,407 365,627 167,776 394,127
Services 550,406 657,034 687,209 633,642 651,980
Capital Outlay - 44,149 - 97,555 -

Total 1,841,539 1,996,916 2,398,279 2,090,450 2,438,855

OBJECTIVES

- Provide excellent customer service and communication to City Departments.
- Provide technically competent project assistance to City Departments to ensure successful delivery of their projects.
- Provide a secure voice and data network with minimal downtime and quick response times.
- Keep network equipment replaced on a consistent schedule.
- Keep infrastructure capacity ahead of increasing demands.

2017-18 2018-19 2019-20 2019-20 2020-21
PERFORMANCE INDICATORS Actual Actual Budget Estimate Approved

Number of work orders completed 5,433 4,653 3,600 3,600 3,600
Number of hours spent working on GTG projects and 10,000 1,694 1,200 1,700 1,850
internal PMO projects
Number of computers receiving a software patch or service 1,500 2,292 2,300 2,500 2,500
pack
Number of GIS map requests completed 529 371 200 250 300
Number of desktop computers replaced or upgraded 200 20 50 50 100
Number of server operating system upgrades, physical 375 50 100 50 50
units replaced, physical units added, and logical servers
dd d
Number of LAN and Wireless units added, replaced, and 35 25 20 20 20
number of new locations designed and implemented
Number of projects completed 35 10 10 6 10

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