Page 209 - Mansfieldr FY20 Approved Budget

BUILDING SERVICES ADMINISTRATION DEPARTMENT

MISSION STATEMENT:

The mission of the Building Services Administration Department is to work with design professionals,
developers and City staff to provide quality, efficient and safe residential, commercial and public
buildings within the City utilizing accepted methods, the latest technology and fiscal responsiveness.

Department at a Glance

The Building Services Administration Department includes the Director of Building Services. The
Administration budget increased 2.51% due to a merit adjustment and a request for a new computer.

Key Goals and Objectives

Goal 1
Enhance the City of Mansfield through quality commercial and residential development.

Objectives:
• Review preliminary design assumptions.
• Proactively identify development hindrances; work with the development team to find solutions.
• Meet with the development team as often as needed to promote a smooth transition for issuance
of a building permit.

Goal 2
Develop and build a competent staff.

Objectives:
• Review and update existing departmental policies and procedures, developing new ones as
needed.
• Review and update staff organization in order to add qualified personnel to adequately respond to
the City’s new development needs and improve responsiveness.
• Have weekly/monthly staff meetings to provide an opportunity for staff to discuss status of
projects, problems they faced in the field or office, and updates to codes, ordinances and laws.

Goal 3
Prepare for the future.

Objectives:
• Research and purchase software and/or systems as needed for an online environment that will
allow us to improve the permitting process, track inspections, back-up records and maintain
accurate information.
• Update software and equipment to enable the ability to develop professional informational
handouts for the education of the citizens, general public and professionals.
• Expedite the review process between departments to streamline the permitting process thus
enhancing customer service.

Performance Objectives
• Improve external and internal customer service.
• Update technology and provide additional workspace for Building Services department staff.

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