Page 326 - Hurst FY20 Approved Budget

CITY OF HURST

INFORMATION 0329 INFORMATION
TECHNOLOGY FUND INFORMATION TECHNOLOGY TECHNOLOGY

MISSION STATEMENT

The City of Hurst develops and implements plans to invest in information technology that provides
highly effective and responsive services for internal and external customers.

DIVISION DESCRIPTION

The Information Technology Division is responsible for developing, implementing, purchasing and
maintaining information technology within the city. It is the objective of Information Technology to
help each City division provide services that allow them to be highly responsive to the needs of
our external customers through the use of existing and new technology. Information Technology
assists all City divisions in identifying how through the use of new technology they can create
effective programs to achieve those goals. Information Technology through a collaborative
committee oversees the strategic planning process that is used for implementing new technology
and replacing obsolete equipment. The purchasing function for equipment and software is
centralized through the Information Technology Division as is the installation and maintenance of
all computer equipment and software. The Information Technology Division also assumes
responsibility for operation of the City’s telecommunication, building access and Closed Circuit TV
systems.

PRIOR YEAR RESULTS & ACCOMPLISHMENTS

 Started Building Inspections/Planning Application replacement.
 Replacement of aging computer hardware.
 Staff continues to work with all departments on the continual upgrade and maintenance
of all applications.
 RecTrac was upgraded from version 10.3 to 3.1.
 The city’s main file server was replaced.
 New Anti-virus protection rolled out across the city.
 Implemented new data backup solution.

FUTURE INITIATIVES

 Information Technology will replace obsolete computers with traditional PC’s as part of
the annual replacement program.
 Staff will continue working with Building Inspections/ Planning on implementation of their core
software package.
 Upgrade of Laserfiche server.

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