Page 298 - Hurst FY20 Approved Budget

CITY OF HURST

0228 FACILITIES
ENTERPRISE FUND COMMUNITY SERVICES MAINTENACE

GOALS, OBJECTIVES & PERFORMANCE MEASURES

Council Priorities:

☒Public Safety ☒Innovation
☐Economic Vitality ☐Redevelopment
☒Infrastructure ☐Leadership

Goals:

Facility Services will continue to provide a responsive and seamless maintenance service
ensuring that we keep all facilities safe and attractive to use for all City employees and citizens
alike. Facility Services will also continue to emphasize quality and efficiency to ensure that an
aging infrastructure is maintained and in good repair.

Project Management will also continue to provide construction administrative services to build
attractive public facilities for surrounding neighborhood and commercial revitalization.

Objectives:

• Facility Services will continue to complete 75% of work requests, within 7 days of
receipt, by committing to a culture of innovation and efficiency
 0-3 Years Short Term

Performance Measures: PY Actual CY Estimate Projected

Input:

Number of Personnel 2 2 2

Workload/Output:

Number of HVAC Units 45 45 45

Number of HVAC units replaced 1 2 2
Number of Work Requests
processed 55 55 70

Effectiveness:

282

209