Page 144 - Hurst FY20 Approved Budget

CITY OF HURST

GENERAL FUND ADMINISTRATION 0111 ADMINISTRATION

MISSION STATEMENT

The mission of Administration is to build and maintain, through strategic leadership and support,
a city government that provides responsive services and effective programs.

DIVISION DESCRIPTION

The Administration Department consists of all functions of the City Manager’s Office. The City
Manager, appointed by the City Council, is the chief administrative officer of the City of Hurst.
The primary responsibilities of the City Manager’s Office include providing for the effective
implementation of the City Council’s policies and priorities, coordinating the activities of all city
departments, informing and engaging Hurst citizens, and ensuring responsible organizational and
fiscal management.

PRIOR YEAR RESULTS & ACCOMPLISHMENTS

 Continued to effectively implement City Council Polices and Programs.
 Updated Strategic Plan and sharing this vision with the public through events and
communications
 Continued to improve methods of communications with City Council, the community, and
within the organization in particular with expansion of Where We Live Magazine and
second video about the annual budget
 Implemented new employee orientation program and core values training for all
employees

FUTURE INITIATIVES

• Continue to develop and implement customer service and process improvement
program.
• Implementation of plans to address Strategic Priorities.
• Enhance existing methods of communication, particularly through video
communications.

GOALS, OBJECTIVES & PERFORMANCE MEASURES

Council Priorities:

128

63