Page 84 - FY2020Colleyville

careful care and management of urban forests, such as tree populations in urban settings for
the purpose of improving the urban environment, is an overarching goal of the Community
Development Department operations. Colleyville has been recognized as a “Tree City USA” by
the Arbor Day Foundation consecutively for the past 20 years. Community Development
proactively preserves and protects trees through construction and improvements.

The Urban Forester performs tree evaluations, tree inventories, and identifies maintenance
needs, in conjunction with the Parks Department, that increase the safety of park patrons and
property.

Performance Measures & Vital Statistics

Performance FY 2019 FY 2020
FY 2014 FY 2015 FY 2016 FY 2017 FY 2018
Measures Estimate Target
Percentage of
residential plan
reviews completed
in seven days or less 41% 77% 75% 84% 45% 60% ≥75%
(was 5 through
FY16)
Percentage of
commercial plan
reviews completed
in seven days or less 55% 77% 80% 80% 51% 65% ≥75%
(was 10 through
FY16)
Percentage of
inspections 98% 99% 98% 98% 90% 95% ≥95%
performed within 24
hours
Percent of online
department survey N/A
respondents 98% 100% 70% 100% [No longer N/A N/A
satisfied with overall used]
service

FY 2019
Vital Statistics FY 2014 FY 2015 FY 2016 FY 2017 FY 2018
Estimate
Number of
Inspections 4,621 7,194 9,977 9,978 11,981 11,500
Performed

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