Page 343 - City of Bedford FY20 Approved Budget

Fund: General
Department: Community Services
Division: Senior Center

PERFORMANCE MEASURES

ACTUAL TARGET PROJECTED TARGET
Indicator
17/18 18/19 18/19 19/20
INPUTS
# of Volunteer Hours 1,680 1,500 1,100 1,000
# of FTEs 3.45 3.45 3.45 3.45
OUTPUTS
# of Monthly Programs 144 142 135 137
# of Participants per Year 26,230 27,600 18,000 18,200
# of Memberships (monthly average) 1,051 1,000 700 700
EFFICIENCY
Cost per Participant (participant/SC budget) $10.68 $10.25 $16.09 $15.91
# of Participants per FTE (participant/FTE) 7,603 7,975 5,217 5,275
Hours of Operation per Week per FTE (hours open/FTE) 15 15 15 15
Division Budget as a % of General Fund (SC budget/Total General Fund) 0.80% 0.83% 0.72% 0.70%
EFFECTIVENESS & OUTCOMES
Average Monthly Number of Non-Member Visitors 383 300 95 80
% of Total Membership that are Bedford Residents 62% 65% 66% 67%
# of New Programs 83 55 62 65

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