Page 180 - City of Bedford FY20 Approved Budget

Fund: General
Department: Development
Division: Neighborhood Services

PERFORMANCE MEASURES

ACTUAL TARGET PROJECTED TARGET
Indicator
17/18 18/19 18/19 19/20
INPUTS
Neighborhood Services Manager N/A 1 1 1
Neighborhood Services Supervisor 1 1 1 1
Neighborhood Services Officer 4 4 4 4
Neighborhood Services Technician 1 1 1 1
OUTPUTS
# of Violations 3,027 3,000 2,801 3,000
# of Signs Picked Up 1,063 1,000 445 1,000
# of Follow-Ups 3,373 3,000 1,368 3,000
EFFICIENCY
% of 72-hour Violations Corrected within Time Frame 86% 90% 5% 90%
% of 30-Day Violations Corrected within Time Frame 87% 90% 3% 90%
Division Budget as a % of General Fund 1.20% 1.39% 0.97% 1.49%
EFFECTIVENESS & OUTCOMES
% of Complaints Received from Public vs. Officer Initiated 43% 30% 64.70% 30%
# of Violations Corrected 2,551 2,500 2,215 2,500
# of Hours Participated in the Neighborhood Revitalization Program 64 60 30 60
% of Properties Brought into Compliance 80% 90% 79.09% 90%

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