Page 354 - Microsoft Word - FY 2020 Adopted Budget Document

Champion Great Neighborhoods

Goal 2: Expand and Enhance the City’s Image
Objective 1: Promote Community Engagement
Project Performance Measure(s) City Service Team (Department)
CGN Community Connections Contact Hours for Community Neighborhood Services (Library)
2.1.3 Connections

Summary:

Community relationships play a vital role in the Community Contact Hours
success of the Library Department and the City. In FY
2019, the Library Department will continue to 600
formalize community connection expectations for 500
various staff positions to emphasize the importance of 400
engaging with citizens and organizations outside the
300
library building. It is important for library staff to
create and nurture relationships to better understand 200
and meet community’s needs. Library staff will act as 100
advocates to communicate Library and City resources. 0
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
Update:
In FY 2019, Library staff made various connections FY 2018 FY 2019
within the community through a variety of channels.
There were 1,213 community connections made
outside of the regular library programming totaling
1,624 staff hours. Benefits gained include partnership
building and sharing library awareness with the
community. Over the last year staff connected at:

 Various schools – 267 visits and 382 hours
 Telemundo 39 and Univision 23 events along
with live television broadcast that connected
APL to the Latin American community
 multiple senior apartments or assisting living
locations to provide Books on Wheels service
– 95 visits and 110 hours
 various community groups and individuals –
851 connections and 1247 hours

8