Page 172 - FY 19 Budget Forecast 91218.xlsx

FIRE DEPARTMENT
FIRE OPERATIONS DIVISION (100-350-40)

DEPARTMENT DESCRIPTION:
The Fire Operations Division provides emergency services to the public in areas of fire and emergency medical services,
including rescue services, and supports fire administration, fire prevention, arson investigation, and emergency
management activities. The firefighter/paramedics are housed in three fire stations and work a three-platoon rotating 24-
hour shift. The Fire Operations Division staffs and operates three fire apparatus and two ambulances as frontline units.
Each shift is led by a Battalion Chief who oversees the daily staffing, operation, and response activities of their respective
shift. The Fire Operations Division provides specialty services such as hazardous materials, technical rescue, and
explosive response by participating as a member of the Northeast Fire Department Association (NEFDA) regional
response teams. Fire Operations works closely with surrounding departments through automatic and mutual aid
agreements developed by the Fire Administration Division to provide the shortest response times possible to emergency
calls for service within the community. Fire Operations is dispatched by the Northeast Tarrant County Communications
Center (NETCOM), a regional communication center in which Keller is a joint member with three other area cities.

DEPARTMENT/DIVISION GOALS:
1. Participate in the department’s accreditation process through the Texas Fire Chiefs Best Practices Recognition program
and the Commission on Fire Accreditation International.
2. Conduct competency-based training and continuing education to maintain staff proficiency in specific skill sets,
including: Firefighter, Paramedic, Company Officer, Driver/Operator, Fire Inspection, Technical Rescue, and Hazardous
Materials.
3. Assist the department in maintaining compliance through activities and response times required to maintain the current
Class 2 rating with the Insurance Service Organization (ISO) Public Protection Classification Program.

DEPARTMENT/DIVISION OBJECTIVES:
1. Maintain turnout time and emergency response travel times in accordance with performance measurement indicators
established by the department.
2. Conduct annual fire hydrant inspection and testing of all hydrants within the city.
3. Maintain preplans on all commercial properties and update on an annual basis.
4. Conduct company-based fire inspections as assigned by the Fire Prevention Division.
5. Conduct annual testing of all fire hose currently in use by the department.

SERVICE LEVEL ANALYSIS:
FY 2018-19
FY 2016-17 FY 2017-18 FY 2017-18 Adopted
SERVICES PROVIDED Actual Budget YE Proj. Budget
Fire and non-EMS calls 914 954 939 960
Public Service calls 413 433 472 539
Fire Training Classes 2,691 2,500 2,623 2,600
Fire Training Hours 18,605 19,000 18,100 18,000
Fire Hydrant Testing/Inspection (changed to
annual from bi-annual) 2,723 2,100 2,325 2,325
Commercial Preplans (changed to annual
from bi-annual) 753 1,000 1,000 1,000
Company-based fire inspections 615 360 623 720
Fire Hose Sections Tested 371 331 331 331

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