Page 163 - FY 19 Budget Forecast 91218.xlsx

POLICE DEPARTMENT
ANIMAL SERVICES & ADOPTION DIVISION (100-300-23)

DEPARTMENT DESCRIPTION:
The Animal Services & Adoption Department provides enforcement of the animal ordinance within the Cities of Colleyville,
Keller, Southlake and the Town of Westlake. Services are generally limited to routine stray animal enforcement, bite
investigations, wild animal and domestic livestock problems, and removal of dead animal carcasses from city roadways.
The partnership with the Humane Society of North Texas has successfully expanded the adoption program.

DEPARTMENT/DIVISION GOALS:
1. Continue to strive for citizen satisfaction regarding animal service and adoption efforts.
2. Work with the Humane Society to maintain a live release rate of animals for a minimum of 80% of total impounded
domesticated animals.
3. Increase the notification of ordinance violations.
4. Continue to train Animal Control Officers with the Less Lethal Munitions and state required certifications.
5. Maintain an animal education program for children within partnering cities' respective school districts that teaches
children how to be more aware of the dangers of wildlife and domestic animals within our jurisdiction.

DEPARTMENT/DIVISION OBJECTIVES:
1. Utilize the NETCOM Center to answer incoming calls.
2. Return voicemails within one hour while on duty (during off-duty, the phones will be answered by NETCOM Personnel).

3. Effectively utilize three Mobile Data Computers in Animal Services Vehicles to enhance response times.
4. Conduct weekly inspection of the facilities to ensure cleanliness and proper care and utilize appropriate form to capture
the results.
5. Utilize rescue groups to place animals not transferred to H.S.N.T.
6. Launch a Lost and Found website to advertise animals reported lost and those impounded in the partner cities.
7. Conduct proactive patrols.
8. Determine and make notification to owners whose animals license has expired.
9. Proactively patrol areas of reported violations.
10. Conduct random patrols in the area parks and neighborhoods.

SERVICE LEVEL ANALYSIS:
FY 2018-19
FY 2016-17 FY 2017-18 FY 2017-18 Adopted
SERVICES PROVIDED Actual Budget YE Proj. Budget
Stray Animals Impounded 617 800 800 1000
Citations Issued 31 45 45 50
Total Calls for Service 3,247 3,800 3,800 3,800
Animal Bite Reports Taken 56 125 130 160
Reported Rabies Incidents 6 8 9 10
Animal Transfer/Reclamation 588 800 800 1,000

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