Page 100 - FY 19 Budget Forecast 91218.xlsx

ADMINISTRATION DEPARTMENT
ADMINISTRATION DIVISION (100-100-01)

DEPARTMENT DESCRIPTION:
The Administration Department's Administration Division consists of the City Manager, Management Assistant,
Executive Secretary, Customer Service Representative and part-time Town Hall Receptionist. The City Manager's
Office provides leadership and direction for City departments in the implementation of the City Council's strategic goals,
directives and policies. The administration division works with the City Council and its appointed boards and
commissions to develop, analyze, and implement policy direction. The City Manager's Office establishes direction and
expectations for service delivery by all City employees, developing, implementing and monitoring the City's budget and
capital improvements. The purpose of the Division is to maintain and enhance the partnership among citizens, elected
officials and city employees through efficient and effective management and delivery of all public services to Keller
residents.
ADMINISTRATION GOALS/ACCOMPLISHMENTS:
1. Provide timely assistance and accurate information to the City Council, boards and commissions,
residents and staff members:
* Maintained weekly distribution of Friday report to City Council; added monthly ongoing and completed project
reports
* Worked with all departments to address resident comments and concerns for resolution and follow up
* Conducted weekly department head meetings to allow City Manager to communicate City Council goals and
objectives and provide venue for staff to give updates and seek direction on ongoing projects and potential
issues
* Utilized City Council work sessions to conduct strategic planning budget meetings
2. Support and implement the City Council's priorities, goals and objectives:
* Managed staff efforts to pursue and coordinate City Council-approved Economic Development projects,
including Nikko Blu Designs, Summer Moon Coffee, The Birch Racquet & Lawn Club, Firehouse Subs,
Braum's, Andy's Frozen Custard, Moviehouse retail and restaurant project and extensions for the Hampton
Inn and Suites planned for Town Center
* Oversaw staff efforts on current and future Capital Improvement and other major projects including, but not
limited to: drainage improvements, Fire Station refurbishments, Old Town Keller Phase II, Future Land Use
Plan update, parks and trails development and renovation, water infrastructure enhancements, and street
expansions and enhancements to manage growth and traffic patterns including the proposed roundabout for
the Johnson Road and Keller-Smithfield intersection
3. Ensure efficient and effective utilization of municipal resources in accordance with approved budget
documents:
Capital Improvement Projects
* Continued the Citizens Academy program with the objective to create a pool of informed citizens who are
encouraged to serve on City boards and commissions
* Oversaw $16 million Alta Vista Pump Station project using Construction Manager at Risk (CMAR) method
* Initiated discussion and planning process for traffic signal synchronization
* Increased funds allocated specifically for sidewalk repair to $130,000 annually
* Obtained state grant funds to construct trail system extension on Whitley Road as part of the safe routes to
schools project
4. Support and provide the general direction and tools necessary for the city’s various departments to
achieve their goals and objectives
* Coordinated City Council Goal-Setting Workshop to allow extensive discussion on and provide staff with
direction and prioritization of major projects
* Conducted employee and supervisory quarterly roundtable discussions with employees to brief employees
on the City vision and expectations while soliciting their ideas and concerns
* Developed a competitive, fiscally responsible merit-based step plan for public safety personnel
5. Continue to meet or exceed service level expectations of the community:
* Implemented road safety improvements on North Tarrant Parkway within 90 days of receiving citizen
complaints regarding vehicles leaving the roadway and striking a brick screening wall
* Continued the Citizens Academy program with the objective to create a pool of informed citizens who are
encouraged to serve on City boards and commissions
* Partnered with Keller I.S.D. to start the Keller High School Citizens Academy to provide students with unique
insight into municipal government and contribute to the growth and development of local leaders
* Received 40 awards in 2017 from various non-profit and for profit organizations for exceptional public
service

98