Page 152 - Colleyville FY19 Budget
P. 152

Note:  4  positions
                 are  funded  by  the               FY 2019 Budget: $457,638
                 Utility   Fund;   1                          (Utility Fund)
                 position  is  funded
                 by   the  Juvenile            SUPPLIES,
                 Case       Manager             $52,574
                 Fund;  all   others
                 are General Fund      CONTRACTUAL
                                         SERVICES,
                                         $128,765





                                                                                           PERSONNEL
                                                                                            SERVICES,
                                                                                             $276,299






                                                  5-Year + Outlook


               The ongoing implementation of an ERP (enterprise resource platform) financial and
               utility billing  software  will  accommodate  the  department  over  the  next  decade  for
               changes and updates in technology.  The software includes the financial suite with
               integrated modules including payroll, purchasing and utility billing.  The Utility Billing
               staff will utilize new automated processes to become more efficient. The department
               plans  to  implement  a  citizen  self-service  portal  to  allow  customers  to  view  their
               account information.  This will allow  the customer to access historical consumption
               usage,  current  and  past  due  billing  history.  Citizens  will  also  have  the  option  to
               request electronic billing and have the capability to make online payments.

               Finance will continue to strive for high standards of fiscal responsibility by applying
               for the Government Finance Officers awards in Financial Reporting and Budgeting.
               Finance will also continue to make information available on the website and increase
               financial transparency by sharing  information  in a user-friendly format  that  allows
               taxpayers to drill down for more information.























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