Page 422 - City of Arlington FY19 Adopted Operating Budget

Financial/Economic Development

Goal 4: Promote Organization Sustainability by Recruiting,
Retaining, and Developing Outstanding Employees
Objective 1: Foster and Maintain a Work and Learning Environment that is Inclusive, Welcoming, and Supportive
Project Performance Measure(s) City Service Team (Department)
Core GALLUP Incorporated – For Project Completion Strategic Support (Human Resources)
FED Employment Engagement Survey
4.1.1
Summary:
Milestone Estimated Actual
GALLUP is a cloud‐based platform that provides Completion Completion
leaders with vital information such as Execute and complete Phase 2 2 Qtr. FY 2018 100%
nd
engagement results and teams progress toward of Group 1 survey to original
action plans. It also provides a library of tools so participating departments
that leaders can better understand their results, Provide Data to Directors/City 2 Qtr. FY 2018 100%
nd
act on workplace related topics and help team Manager’s Office
optimize performance.
Milestone Estimated Actual
The project consists of 2 phases: Completion Completion
Phase 1‐ The initial survey will be sent to selected Select participating Group 2 1 Qtr. FY 2018 100%
st
departments (via E‐Mail) for completion and will departments for Gallup
remain open for a period of two weeks. Results, engagement survey
established metrics and resources will be Communicate and launch 2 Qtr. FY 2018 100%
nd
distributed to Department Directors and Gallup engagement survey
designees (via Gallup’s online platform) for (Phase 1) to the newly selected
review after the survey has closed. Departments Group 2 departments
will be able to assess the areas in which they are rd
Provide Data to Directors/City 3 Qtr. FY 2018 50%
above/below favorable scores and develop action
Manager’s Office
plans for maintenance/improvement. Launch Group 2 (Phase 2) 2 Qtr. FY 2019 0%
nd
survey to previously selected
Phase 2‐ For benchmarking purposes, a second
group departments.
survey will be distributed to the same
departments approximately one year after the
initial survey. These results will directly measure
the change in Gallup’s engagement metrics from
the initial survey, thereby empowering
departments to gauge success of their tactics,
and will provide information on which key areas
still need attention.

Update:
Group 2 survey (Phase 1) complete. The results
have been distributed to Directors/City
Manager’s Office. Held meetings with Directors
to review survey results, interpret scores, provide
resources and consult on planning for initiatives
for increased engagement.

91