Page 421 - City of Arlington FY19 Adopted Operating Budget

Financial/Economic Development

Goal 3: Improve Operational Efficiency
Objective 1: Organize to Improve Operational Efficiency
Project Performance Measure(s) City Service Team (Department)
Core Fire Department Data Analysis Project Completion Neighborhood Services (Fire)
FED Update
3.1.5
Summary:

With City Council’s commitment to putting Milestone Estimated Actual
technology to work, the Fire Department is Completion Completion
committed to evaluating how our data is stored and Identify Key Issues Jan. 2018
ensure its effective use in serving the community. Design New Reporting Structure Jan. 2018
Specifically, how Computer Aided Dispatch (CAD) Evaluate Future Opportunities Feb. 2018
and Records Management System (RMS) data can Recommend Future Changes Mar. 2018
be utilized to more effectively evaluate response
times, resource allocation, and community
outreach.
Elements of updating the Department’s data
analysis will include, but are not limited to:
 A complete review of the Department’s
available resources
 Review of data collection and use
 Identification of key data sources
 Implementation of updated reporting for
key metrics
o Turn Out Times – NFPA 1710
o Travel Times – NFPA 1710
o Dispatch Performance – NFPA 1221
and CALEA standards
o Staffing Trends
o Inspections
o Geographic EMS Demand
o Impact of Light Response Vehicles
o Comparing Fractal Response times vs
Average Response Times

Update:
Intergraph Insight Reporting has been installed and
staff has received training. Reports are being
developed by different workgroups in Police and
Fire to meet reporting needs.

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